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What is the LEAN Approach to Process Improvement?

Less waste, more agility. That’s at the heart of the LEAN approach to process improvement, a methodology that strives to give customers...

Pros and Cons of Outsourcing Customer Service

How will outsourcing benefit you if you own a business with operations that involves considerable customer engagement? Image by Lorenzo...

What Exactly Is Outsourcing?

Image by StockSnap from Pixabay Outsourcing is the process of hiring an individual, an agency, or a third-party service provider who is...

5 Tools to Consider When Hiring a Freelancer

Image by Sue Styles from Pixabay Hiring a freelancer to whom you can outsource some of your business processes offers a number of...